The Westin Edina Galleria Recognized for Top Guest Experience Loyalty Performance in the Westin Brand in North America

Edina, Minn. (March 2015) Westin Hotels & Resorts world-wide leadership team has named The Westin Edina Galleria in Minnesota as its top property in North America for Guest Experience Index Loyalty Performance. This is the fourth time in the past five years that The Westin Edina Galleria has received this top honor from the international luxury hotel and resort chain, which includes an elite list of more than 200 luxury properties on six continents world-wide. The Westin Edina Galleria, which opened in 2008, received the 2014 recognition due to its outstanding customer service and guest satisfaction performance, as well as for its exemplary fulfillment of Westins mission to offer every Westin guest a stay marked by a refreshing ambiance, innovative programs, and thoughtful amenities that leave guests feeling better than when they arrived.

We are delighted to be recognized as receiving the top North American GEI Loyalty Composite Performance in 2014 for the entire Westin brand, said Marc Faubert, General Manager of The Westin Edina Galleria. Every member of our team has worked so hard to create an inspiring and engaging atmosphere for our guests, and to continuously raise the bar on the service and experience we provide. We know our guests have stayed at some of the finest hotels in the world, and we are thrilled that they have found our Westin in Edina to be worthy of their loyalty and regard.

In addition to offering guests Westin standards such as Westin Heavenly Beds, WestinWORKOUT fitness facilities, workout gear lending, SuperFoodsRx dishes via room service, and a host of refreshing amenities, The Westin Edina Galleria also gives its guests the passion and dedication of a team of 106 full time associates with an average tenure of four years, one of the lowest turn-over rates in the industry. The seven-year-old property has been honored with numerous awards since opening, including being named Hotel of the Year by the Minnesota Lodging Association. Each member of The Westin Edina Gallerias team takes pride in getting to know both new and repeat guests and providing personalized, instinctive service.

The Westin Edina Galleria, the newest Westin in the Twin Cities and acclaimed Westin hotel of the year, combines modern elegance with a sophisticated atmosphere. Connected to Edina Galleria Shopping Center at 3201 Galleria in the heart of Edina, Minnesota, this Edina hotel offers award-winning dining options and exquisite art collections, making this the destination of choice for visitors to Minnesota. For more information and reservations, visit www.westinedinagalleria.com or call (952) 567-5000 or (888) 627-8245.

Media Contact: Peg Roessler, Roessler PR, 612.200.8600, peg@pegroessler.com