Radisson Blu Minneapolis Downtown Appoints Duygu Andrews Guest Experience Manager
MINNEAPOLIS (May 2, 2016) — Radisson Blu Minneapolis Downtown announces the appointment of Duygu Andrews as Guest Experience Manager. In this newly created position, Andrews will oversee the guest experience from pre-arrival through post-stay. Hailing from Turkey, Andrews has spent her career in the hospitality business and brings an international perspective to ensuring the guest experience is prioritized.
As Guest Experience Manager, Andrews works closely with the front desk staff, oversees the hotel’s Business Class Lounge, and the new Club Carlson floor, which is designated for Club Carlson Elite Members.
“We are excited to have Duygu join our team at Radisson Blu Minneapolis Downtown,” said Steven Lindburg, General Manager, Radisson Blu Minneapolis Downton. “Her background and excitement for bringing ‘Blu magic’ to life will further elevate the guest experience while staying with us.”
It is no coincidence that Duygu means “emotion” in Turkish as Andrews is passionate about ensuring guests have a positive emotional connection to Radisson Blu Minneapolis Downtown through their visit.
“My goal is to create wonderful experiences and lasting memories for every one of our guests” said Andrews. “We want to have the ‘Blu magic’ come to life through not only our offerings but through our team. We are constantly finding different and more creative ways to surprise guests.”
Following graduating from Fatih University, Andrews began her career at The Ritz-Carlton, Istanbul in the call center before quickly being promoted to Group Sales Coordinator. Andrews then joined Radisson Blu, Pera Istanbul as Group Sales Executive before managing events with EventInIstanbul. Andrews lives with her husband in Minneapolis. She speaks English, Turkish, and French.
About Radisson Blu Minneapolis Downtown
Radisson Blu Minneapolis Downtown, the newest Radisson Blu hotel in North America, is located at the site of the first Radisson Hotel. Situated in the heart of downtown Minneapolis, the hotel offers heartland-inspired cuisine at FireLake Grill House & Cocktail Bar, modernly appointed guestrooms for the leisure and business traveler as well as accessibility to Minneapolis’ most sought-after attractions. www.radissonblu.com/hotel-minneapolis or call +1 (612) 339-4900. Connect with Radisson Blu Minneapolis Downtown on social media: @RadissonBluMpls on Twitter and Instagram and Facebook.com/RadissonBluMinneapolis.
About Radisson Blu®
Radisson Blu® is one of the world’s leading hotel brands with nearly 300 hotels in operation in 69 countries and territories. Radisson Blu’s vibrant, contemporary and engaging hospitality is characterized by a unique Yes I Can!SM service philosophy, and all of its first class hotels offer a range of signature features that are empathetic to the challenges of modern travel, including the 100% Satisfaction Guarantee. Distinguished the world over as the brand with Hotels Designed to Say YES!SM, Radisson Blu offers a vivid visual celebration of leading-edge style where the delight is in the detail. Radisson Blu hotels are located in prime locations in major cities, airport gateways and leisure destinations across the world.
Radisson Blu is a part of Carlson Rezidor Hotel Group, which also includes Quorvus Collection, Radisson®, Radisson RED, Park Plaza®, Park Inn® by Radisson and Country Inns & Suites By CarlsonSM. For reservations and more information visit, www.radissonblu.com. Connect with Radisson Blu on social media: @RadissonBlu on Twitter and Instagram and Facebook.com/RadissonBlu.
Kathleen O’Connell / Lisa Rodriguez