FOR IMMEDIATE RELEASE

Minneapolis Marriott City Center bell captain honored with Meet Minneapolis Hospitality Hero award

MINNEAPOLIS, Feb. 18, 2015 Thomas Moore, bell captain for the Minneapolis Marriott City Center, has been awarded the third quarter 2014 Hospitality Hero award from Meet Minneapolis, Convention and Visitors Association. The award honors an individual or company who has contributed significantly to the public image of Minneapolis through outstanding hospitality and service.

Moore was nominated by two different former colleagues, Paul Barnes and Wayne Johnstone. Both nominators have been continuously impressed with Moores hospitality and humble nature.

Moore has been with Marriott City Center for more than 30 years and, according to the nominations, continues to greet guests with the same smile, warmth, and welcome every day. With his dedication to Minneapolis and the hospitality industry, Moore has been a mentor and friend to many colleagues and a welcoming guide to countless guests.

He personifies the Midwestern welcome every day without any expectation of compensation, recognition or reward, Barnes said.

Johnstone is similarly impressed by Moores dedication to enhancing the visitors experience and commitment to Minneapolis hospitality industry.

I could not believe how many of our guests would ask me if he was on duty. He would remember each one and inquire about family or other trips. He even gets invited to weddings and birthdays of guests and their family, Johnstone said.

The Meet Minneapolis Hospitality Hero award is given quarterly to members of the Minneapolis hospitality community who have been nominated by their peers.

PHOTO ATTACHED; CUTLINE

Pictured left to right, Rick Bertram, general manager, Minneapolis Marriott City Center; Thomas Moore, bell captain, Minneapolis Marriott City Center; Bill Deef, vice president of international relations & tourism, Meet Minneapolis; Dolores Karan, destination services manager, Meet Minneapolis.

ABOUT MEET MINNEAPOLIS

Meet Minneapolis is a private, not-for-profit, member-based association. It actively promotes and sells the Minneapolis area as a destination for conventions and meetings, works to maximize the visitor experience and markets the city as a desirable tourist destination to maximize the economic benefit of the greater Minneapolis area.

Meet Minneapolis is accredited by the Destination Marketing Accreditation Program (DMAP) of the Destination Marketing Association International.

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#askMPLS

When visitors attending events in the city have questions about where to go, what to do or just need directions, all they need to do is ask by using the Meet Minneapolis hashtag #askMPLS on social media. Staff members are on the ready to respond to questions and assist to ensure a great visitor experience for all who come to Minneapolis.

MEDIA CONTACT

Kristen Montag, media communications manager, 612.767.8038, kristenm@minneapolis.org, @Minneapolis_PR on Twitter.