KIMPTON RANKS NUMBER ONE IN MARKET METRIX HOSPITALITY INDEX

Leading Boutique Hotel Company Awarded For Its Commitment To Guest Satisfaction

SAN FRANCISCO, September 6, 2012 According to the 2012 Market Metrix Hospitality Index (MMHI), Kimpton Hotels and Restaurants has ranked #1 in overall customer satisfaction among the Upper Upscale category. As the largest and most in-depth measure of hotel, car rental and airline performance available today, the Market Metrix Hospitality Index surveys 35,000 travelers every quarter to help hospitality companies measure and improve performance. Highly personalized attention and care are the cornerstones of Kimpton, which has consistently earned the company top ranking in luxury and upper upscale segments for customer satisfaction.

Guest satisfaction for us, is about the personal commitment and emotional connections that our employees make every day to ensure that each guests stay is beyond expectations and memorable. This heartfelt hospitality is what Kimpton was founded on in 1981 and why were particularly proud to be acknowledged for a value so near and dear to our hearts, said Niki Leondakis, president and chief operating officer, Kimpton Hotels & Restaurants. A distinction like this is evidence that the culture of care we foster and the emphasis we place on empowering our employees to express their creativity and humanity in their own individual way directly benefits the guest experience.

Kimpton Hotels & Restaurants has consistently earned top customer satisfaction scores from Market Metrix Hospitality Index, surpassing other hotel companies including those in luxury and upscale segments. The survey spans 110 hotel brands, 16 airlines, and 8 car rental companies and evaluates not only overall satisfaction but Loyalty Emotions©, a measure given to companies that provide selected emotional experiences for their customers.

To learn more about Kimpton Hotels & Restaurants, please visit www.KimptonHotels.com, www.Twitter.com/Kimpton, www.Facebook.com/Kimpton or www.LifeisSuite.com.

Media Contacts:

Baltz & Company for Kimpton

Chloe Mata Crane / 212-982-8300 x104 / cmcrane@baltzco.com

Susannah Gregory Whitehead / 212-982-8300 x112 / sgregorywhitehead@baltzco.com

Kimpton Hotels & Restaurants

Stephanie Moustirats / 415-955-5487 / stephanie.moustirats@kimptongroup.com