FOR IMMEDIATE RELEASE

Hyatt Regency barista served with Meet Minneapolis Hospitality Hero award

MINNEAPOLIS, August 19, 2013 Frank Goldman, a barista at Market at the Hyatt Regency Minneapolis, has been awarded the 2014 first quarter Hospitality Hero award from Meet Minneapolis, Convention and Visitors Association. The award honors an individual or company who has contributed significantly to the public image of Minneapolis through outstanding hospitality and service.

Goldman was nominated by Jeff Johnson, Hyatt Regency Minneapolis director of food and beverage. Johnson has been continuously impressed with Goldmans willingness to go the extra mile in providing service to visitors and his dedication to showcasing Minneapolis in a positive light.

Although Franks position is a barista, he acts more like a concierge for the hotel and certainly an ambassador for the city of Minneapolis, said Johnson. He makes it a point to frequent all local attractions, restaurants and breweries so he can make personal recommendations to the guests that he interacts with.

Goldman has been an employee of the Hyatt for over 30 years and demonstrates pride and commitment to the Minneapolis hospitality industry. Due to Goldmans commitment, guests are treated to great customer service and are able to start their experience in Minneapolis on a positive note.

The Meet Minneapolis Hospitality Hero award is given quarterly to members of the Minneapolis hospitality community who have been nominated by their peers.

PHOTO ATTACHED; CUTLINE

Meet Minneapolis President & CEO Melvin Tennant joins Hyatt Regency Minneapolis Frank Goldman, barista, and Mark Becker, general manager, as Goldman was awarded Meet Minneapolis Hospitality Hero award for first quarter 2014.

ABOUT MEET MINNEAPOLIS

Meet Minneapolis is a private, not-for-profit, member-based association. It actively promotes and sells the Minneapolis area as a destination for conventions and meetings, works to maximize the visitor experience and markets the city as a desirable tourist destination to maximize the economic benefit of the greater Minneapolis area.

Meet Minneapolis is accredited by the Destination Marketing Accreditation Program (DMAP) of the Destination Marketing Association International.

Online: www.minneapolis.org and http://go.minneapolis.org

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#askMPLS

When visitors attending events in the city have questions about where to go, what to do or just need directions, all they need to do is ask by using the Meet Minneapolis hashtag #askMPLS on social media. Staff members are on the ready to respond to questions and assist to ensure a great visitor experience for all who come to Minneapolis.

MEDIA CONTACT

Kristen Montag, media communications manager, 612.767.8038, kristenm@minneapolis.org, @Minneapolis_PR on Twitter.