Health & Safety Information
At the Minneapolis Convention Center, we are hard at work, dedicated to providing a safe space to bring people together. Following is a look at the health and safety protocols and procedures currently in place at the MCC.
Health & Safety
The MCC Sales and Guest Services teams are prepared to work with each client to align our health and safety protocols prior to each event in order to deliver the highest level of safety through every step of your event.
Cleaning & Disinfecting
The MCC is an accredited GBAC STAR™ facility and has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention. The MCC has increased the frequency of cleaning and disinfecting with EPA-approved disinfectants in all public and private spaces with an emphasis on high touchpoint areas.
- MCC Building & Disinfecting Protocols
- Video: Electrostatic Disinfecting Machine Demo
- For more information, view page 13 of MCC Client Event Health & Safety Plan
Airflow
The MCC has been working to operate its HVAC systems in accordance to COVID-19 health and safety guidelines provided by the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE). At this time, all spaces will be flushed with outside air before and after use. Engineers will monitor all occupied spaces and maximize the use of outside air.
Food & Beverage
Kelber Catering, the exclusive catering company for the MCC, has restructured its entire approach to all types of meetings and events to focus on health and safety measures to keep attendees and employees safe. This includes food and beverage services for events as well as retail outlets, Dunn Brothers Coffee, and all back-of-house functions. Food service at indoor events at the MCC must end at 11 p.m.
Restrooms
The nearly 45 public restrooms in the MCC all operate with an exhaust system to pull air out and keep the air circulating. Restrooms are marked as high-touchpoint areas in our cleaning and disinfecting plan, and all cleaning staff members have a heightened sense of awareness and responsibility when addressing these areas.
Health Screening
Health and screening measures will be required for each event at the MCC. Each event will provide clear direction to its employees, exhibitors, decorators, third-party partners, and guests regarding expectations should they develop symptoms of COVID-19.
- For more information, view pages 4-5 & 9 of MCC Client Event Health & Safety Plan
Signage
Health & Safety signage is displayed throughout the building on our robust digital display system as well as in physical locations. This signage is available for client use as well. Our Sales team is prepared to work with each group to ensure the most efficient signage usage for traffic flow, social distancing, and health reminders.
- Health & Safety Signage Kit
- For more information, view pages 4 & 11-12 of MCC Client Event Health & Safety Plan
Social Distancing
Our team is prepared to work closely with each event to ensure the best measures to maintain a safe physical distance for a social connection.
- MCC Social Distancing Floor Plans
- Experience MCC & Minneapolis Virtually
- For more information, view pages 3-4 & 9 of MCC Client Event Health & Safety Plan

Spectators
As of April 1, occupant capacity for events at the MCC will depend on the type of event:
- Seated indoor events may operate with an additional 15% of the capacity above 500, with a maximum capacity not to exceed 3,000 for the entire venue (must have assigned seating)
- Non-seated indoor events may operate with an additional 10% of the capacity above 500, with a maximum capacity not to exceed 1,500 for the entire venue
Onsite Medical Assistance
To ensure guest safety and to effectively respond to medical incidents, Emergency Medical Services (EMS) will be required for public and private events. EMS will follow a defined protocol when treating patients who may have COVID-19 symptoms.
- Emergency Medical Staffing: LifeTech EMS COVID-19 Information
- For more information, view page 5 of MCC Client Event Health & Safety Plan
Security
The MCC’s high-functioning Command Center is centrally located on Level One of the building to provide guests with convenient access and efficient response times. With over 100 security cameras, our team monitors all areas of the building 24/7, including our 3rd Ave. Parking Ramp.
Business Center
The UPS Store, located within the building, has increased cleaning and disinfecting measures and has created additional procedures for the health and safety of guests and employees.
WiFi
SmartCity Networks, the exclusive WiFi provider at the MCC, has established nationwide health and safety guidelines for clients and team members.