Hospitality Hero

The Hospitality Hero is an award created and presented by Meet Minneapolis to honor a spectacular individual in the hospitality industry.

The criteria nominees meet include someone that:

- Showcases Minneapolis in a positive light.
- Goes the extra mile in providing service to visitors, enhancing the visitors’ experiences and desire to return to Minneapolis.
- Demonstrates pride in and commitment to Minneapolis’ hospitality industry.

If this sounds like someone you know, please click here to nominate someone for the Hospitality Hero Award.

Past Hospitality Heroes 2014:

1st Quarter 2014  Frank Goldman — Barista, Hyatt

2nd Quarter 2014  Ellen Kosmoski and Jayne Miller — Minneapolis Park & Recreation Board

3rd Quarter 2014  Thomas Moore — Minneapolis Marriott City Center

4th Quarter 2014  Becky Harris - Event Lab

Past Hospitality Heroes 2013:

1st Quarter 2013 Nicolle Toth — Concierge, IDS Center

2nd Quarter 2013  Anthony Acosta — Bartender, The Local

3rd Quarter 2013  Judith Wright — Housing Services, Meet Minneapolis

4th Quarter 2013  Melissa Roth — Sales Coordinator, The Commons Hotel


This is a self-paced educational program designed to prepare our hospitality community and event volunteers with the valuable information, tools, and resources needed to prepare for the many meeting attendees, and leisure and business travelers and many special events Minneapolis hosts. The purpose is to "coach" our hospitality team to exceed visitors' service expectations and leave a positive, lasting impression. Become a Hospitality Hero >>>

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